Our Service Benefits
We are always striving to provide the best service to our clients. We are constantly working to streamline our processes and increase our efficiency – particularly during snow storms. Below are a few noteworthy reasons for hiring us for your winter maintenance needs.
Live Vehicle Tracking
All of our vehicles are outfitted with mobile GPS tracking technology, which allows us to track their progress and provide accurate updates and notifications to our clients. This also helps to improve our service times as we can effectively re-assign different crews in case of unexpected events.
Email Notificiations
Once a property has been serviced, the homeowner is automatically sent a notification email for reference and reassurance. We also post frequent service updates during snow-storms and clients can subscribe to receive theseupdates directly to their inbox.
Call Center
During service, our email will be monitored 24 hours a day. Our office staff work tirelessly to orchestrate the crews and ensure the best service. On all other days, regular business hours apply – Monday-Friday, 9 am to 5 pm.
Referral Bonus
We offer a $75.00 referral bonus which is reimbursed once the referral signs up for a full-season service.
Freezing Event Coverage
While we dispatch our plows at 5cm snow accumulation, we dispatch salting crews in any potentially freezing event, such as rain or even light snow.
Eco-Friendly Deicing
Besides offering a regular salt option for melting and preventing ice buildup on driveways and walkways, we also offer more eco-friendly solutions, that are guaranteed not to harm your plants or soil. Note that deicing is required for any area that is hand shovelled.
Freezing Event Coverage
While we dispatch our plows at 5cm snow accumulation, we dispatch salting crews in any potentially freezing event, such as rain or even light snow.
Eco-Friendly Deicing
Besides offering a regular salt option for melting and preventing ice buildup on driveways and walkways, we also offer more eco-friendly solutions, that are guaranteed not to harm your plants or soil. Note that deicing is required for any area that is hand shovelled.
Learn More
Process
Learn how we handle a snow storm, including our process with routing, weather watch, fleet dispatch, communication and followup.
Frequently Asked Questions
Read through some of the most frequently asked questions relating to our service, collection of information, and payment security.
Updates
Browse through our updates section to see what we’ve been up to and view the latest announcements. You can also check the weather!